In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, ROSER FORET ROBAU guarantees the protection and confidentiality of any personal data provided by our clients, in accordance with the provisions of the General Data Protection Regulation.
The Data Protection Policy of ROSER FORET ROBAU is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the legal and regulatory framework and must be able to demonstrate such compliance before the relevant supervisory authorities.
The data provided will be processed in accordance with the GDPR. In this regard, ROSER FORET ROBAU has adopted the legally required levels of protection and has implemented all technical measures within its reach to prevent loss, misuse, alteration, or unauthorized access by third parties, as detailed below. However, users should be aware that Internet security measures are not infallible.
Data Controller: Who are we?
Name: ROSER FORET ROBAU
Tax ID: 41525840F
Address: C/ Cardenal Reig nº 31, 1, 1, 08028, Barcelona
Telephone: 679144746
Email: info@rosorforet.com
Purpose of Processing: What will we use your data for?
All data provided by our clients and/or visitors on the ROSER FORET ROBAU website or to its staff will be included in the register of personal data processing activities created and maintained under the responsibility of ROSER FORET ROBAU. Such data is essential to provide the services requested by users or to respond to questions or requests made by our visitors. Our policy is not to create profiles of users of our services.
Legal Basis for Processing: Why do we need your data?
a) Contractual relationship: This applies when you purchase one of our products or hire one of our services.
b) Legitimate interest: To respond to inquiries and complaints submitted by you and to manage the collection of outstanding amounts.
c) Your consent: If you are a user of our website, by ticking the box included in the contact form, you authorize us to send you the communications necessary to respond to your inquiry or request for information.
Recipients: With whom do we share your data?
We do not share your personal data with anyone, except with public or private entities to which we are legally obliged to provide such data in compliance with applicable laws. For example, tax regulations require us to provide the Tax Agency with certain information regarding economic transactions exceeding a specific amount.
If, outside the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options allowing you to decide accordingly.
Communication: Where could we send your data?
We will not carry out international transfers of your personal data for any of the purposes indicated.
Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When determining the appropriate retention period, we assess the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, our internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookies Policy.
In this regard, ROSER FORET ROBAU will retain personal data after the end of its relationship with you, duly blocked, for the limitation period of any actions that may arise from the relationship maintained with the data subject.
Once blocked, your data will be inaccessible to ROSER FORET ROBAU and will only be processed for the purpose of making it available to public authorities, judges, and courts, in relation to potential liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Security: How will we protect your data?
We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) you use on our website. Our staff follows strict privacy standards and, where we hire third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify compliance.
Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
a) Right of access to your personal data, to know which data is being processed and the processing operations carried out;
b) Right to rectification of any inaccurate personal data;
c) Right to erasure of your personal data, whenever possible (for example, due to a legal obligation);
d) Right to restriction of processing where the accuracy, legality, or necessity of the processing is in doubt, in which case we may retain the data for the exercise or defense of claims.
e) Right to object to the processing of your personal data where the legal basis for processing is our legitimate interest. ROSER FORET ROBAU will stop processing your data unless there are compelling legitimate grounds or it is necessary for the defense of claims.
f) Right to data portability where the legal basis for processing is the existence of a contractual relationship or your consent.
g) Right to withdraw the consent granted to ROSER FORET ROBAU.
To exercise your rights, you may do so free of charge and at any time by contacting us at C/ Cardenal Reig nº 31, 1, 1, 08028, Barcelona, and attaching a copy of your ID document.
Protection of rights: Where can you file a complaint?
If you believe that your rights have not been properly respected by our entity, you may file a complaint with the Spanish Data Protection Agency through any of the following means:
Electronic headquarters: https://www.aepd.es
Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
Telephone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or legal representative.
Updates: What changes may occur in this Privacy Policy?
ROSER FORET ROBAU reserves the right to modify this policy in order to adapt it to legislative or case law developments that may affect compliance with it.
In order to ensure compliance with personal data protection regulations, ROSER FORET ROBAU has received consulting and advisory services from ClickDatos.